Shipping policy

Shipping is free on all orders!

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or public holidays.                                                                                   

During peak periods, processing times may be slightly delayed. if there is a significant delay, we will notify you via email.                                                                                            Once dispatched, estimated delivery times are between 5-12 business days, delivery times may vary depending on your location and external factors such as carrier delays or customs processing.                                                                                                             We are not responsible for delay caused by postal carriers, customs clearance and incorrect shipping information provided by the customer, If your order hasn't arrived within the expected timeframe, please contact us and we will assist you.                         

For any questions about your order or shipping, please contact our support team at      eluracare@gmail.com